H3: Antivirus or firewall interference H3: Corrupted game files H3: Incorrect DNS settings H2: How to fix the download error in Genshin Impact? H3: Method 1: Manually download game files H4: Step 1: Download the required files H4: Step 2: Install the launcher and run it H4: Step 3: Delete the zip_temp files H4: Step 4: Copy and paste the downloaded game files H4: Step 5: Extract the zip files H4: Step 6: Create a config.ini file H4: Step 7: Open the launcher and verify the game files H3: Method 2: Use the Google DNS H4: Step 1: Open the Network and Sharing Center H4: Step 2: Change the adapter settings H4: Step 3: Select the Internet Protocol Version 4 (TCP/IPv4) H4: Step 4: Enter the Google DNS servers H3: Method 3: Disable antivirus or firewall temporarily H4: Step 1: Find the antivirus or firewall icon on the system tray H4: Step 2: Right-click on it and select disable or turn off H4: Step 3: Try downloading Genshin Impact again H3: Method 4: Reinstall Genshin Impact H4: Step 1: Uninstall Genshin Impact from the Control Panel H4: Step 2: Delete any remaining game files from the system H4: Step 3: Download and install Genshin Impact from the official website H3: Method 5: Check your internet connection and restart your router H2: Conclusion H2: FAQs Table 2. Article with HTML formatting How to Fix Genshin Impact Download Error
Genshin Impact is a popular role-playing action game that was released in 2020 by miHoYo, a video game development company based in Shanghai, China. The game is free to play, but players can purchase additional in-game items such as new characters or weapons. However, many players have encountered a download error while trying to install or update Genshin Impact on their Windows system. This error prevents them from enjoying the game and can be very frustrating.
how to fix genshin impact download error
In this article, we will explain what causes the download error in Genshin Impact and how to fix it using five effective methods. We will also answer some frequently asked questions about this issue. By following our guide, you should be able to resolve the download error and play Genshin Impact without any problems.
What is Genshin Impact and why is it popular?
Genshin Impact is a beautiful video game based on animation that features an open-world environment and a fantasy-based story. The game allows players to explore a vast world called Teyvat, where they can interact with various characters, enemies, quests, and events. The game also supports online multiplayer mode, where players can team up with their friends or other players from around the world.
Genshin Impact is popular because of its stunning graphics, immersive gameplay, diverse characters, and rich content. The game has received positive reviews from critics and players alike, and has won several awards and nominations. The game has also attracted millions of fans and players from different regions and platforms, making it one of the most successful games of 2020.
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What causes the download error in Genshin Impact?
The download error in Genshin Impact usually occurs when there is something wrong with the network settings, antivirus software, game files, or DNS settings on your system. Here are some of the possible causes of this error:
Unstable internet connection
A downloading error can happen when your internet connection is unstable or slow. This can prevent you from downloading the game files properly or cause them to get corrupted. If your internet connection is interrupted during the installation process, you may also encounter this error. Antivirus or firewall interference
Another possible cause of the download error in Genshin Impact is the interference of your antivirus or firewall software. Some antivirus or firewall programs may block or restrict the access of Genshin Impact to the internet, preventing it from downloading the game files. This can also cause the game files to get corrupted or incomplete.
Corrupted game files
If you have already installed Genshin Impact on your system, but you encounter the download error when you try to update it, it may be because some of your game files are corrupted or missing. This can happen due to various reasons, such as power outage, virus infection, disk error, or accidental deletion. Corrupted game files can prevent the game from running properly or updating successfully.
Incorrect DNS settings
DNS stands for Domain Name System, which is a system that translates domain names into IP addresses. Sometimes, your DNS settings may be incorrect or outdated, causing you to have trouble connecting to the internet or accessing certain websites. This can also affect your ability to download Genshin Impact or update it.
How to fix the download error in Genshin Impact?
Fortunately, there are some effective methods that you can try to fix the download error in Genshin Impact. Here are five of them:
Method 1: Manually download game files
One of the easiest and most reliable methods to fix the download error in Genshin Impact is to manually download the game files from a trusted source and install them on your system. This way, you can avoid any network issues or antivirus interference that may cause the error. Here are the steps to do this:
Step 1: Download the required files
You will need to download two files: the launcher file and the game file. You can find them on the official website of Genshin Impact or on other reputable websites that provide game downloads. Make sure you download the files that match your system specifications and region. The launcher file is about 100 MB in size, while the game file is about 12 GB in size.
Step 2: Install the launcher and run it
After downloading the launcher file, double-click on it and follow the instructions to install it on your system. Then, run the launcher and select a folder where you want to install Genshin Impact. You can choose any folder you like, but make sure it has enough space for the game files.
Step 3: Delete the zip_temp files
When you run the launcher, it will start downloading some zip_temp files in the folder where you chose to install Genshin Impact. These are temporary files that are not needed for the game installation. You can delete them to save some space and avoid any confusion. To delete them, go to the folder where you installed Genshin Impact and look for any files that have zip_temp in their name. Select them and press Delete. Step 4: Copy and paste the downloaded game files
Now, you need to copy and paste the game file that you downloaded earlier into the same folder where you installed Genshin Impact. The game file is a zip file that contains all the necessary files for the game. To copy and paste it, go to the folder where you downloaded the game file and right-click on it. Select Copy from the menu. Then, go to the folder where you installed Genshin Impact and right-click on an empty space. Select Paste from the menu.
Step 5: Extract the zip files
After copying and pasting the game file, you need to extract it to get the actual game files. To do this, you will need a program that can unzip files, such as WinRAR or 7-Zip. If you don't have one, you can download and install one from the internet. Then, go to the folder where you installed Genshin Impact and look for the game file that you copied and pasted. It should have a name like GenshinImpact_1.0.zip or something similar. Right-click on it and select Extract Here from the menu. This will create a new folder called Genshin Impact in the same location.
Step 6: Create a config.ini file
The next step is to create a config.ini file that will tell the launcher where to find the game files. To do this, open Notepad or any other text editor on your system. Then, type the following text in it:
[General] channel=1 cps=mihoyo game_version=1.0 sub_channel=0 sdk_version=2.11.1 [Resource] download_speed=0 resource_version=0
Save the file as config.ini in the same folder where you installed Genshin Impact.
Step 7: Open the launcher and verify the game files
The final step is to open the launcher and verify the game files. To do this, run the launcher as administrator by right-clicking on it and selecting Run as administrator from the menu. Then, click on Verify File Integrity on the bottom left corner of the launcher window. This will check if all the game files are present and correct. If everything is fine, you should see a message saying "Verification completed". Then, click on Launch Game to start playing Genshin Impact.
Method 2: Use the Google DNS
If manually downloading the game files does not work for you, you can try using the Google DNS instead of your default DNS settings. The Google DNS is a free and reliable service that can help you access websites faster and more securely. It can also help you fix some network issues that may cause the download error in Genshin Impact. Here are the steps to use the Google DNS:
Step 1: Open the Network and Sharing Center
To change your DNS settings, you need to open the Network and Sharing Center on your system. To do this, click on the Start button and type network and sharing center in the search box. Then, click on Network and Sharing Center from the list of results.
Step 2: Change the adapter settings
In the Network and Sharing Center window, click on Change adapter settings on the left panel. This will open a new window that shows all your network connections. Step 3: Select the Internet Protocol Version 4 (TCP/IPv4)
Next, you need to select the Internet Protocol Version 4 (TCP/IPv4) from your network connection. To do this, right-click on the network connection that you are using to download Genshin Impact and select Properties from the menu. This will open a new window that shows the properties of your network connection. Then, look for the Internet Protocol Version 4 (TCP/IPv4) item and click on it. Then, click on the Properties button below it.
Step 4: Enter the Google DNS servers
Finally, you need to enter the Google DNS servers in the Internet Protocol Version 4 (TCP/IPv4) Properties window. To do this, select the Use the following DNS server addresses option and type 8.8.8.8 in the Preferred DNS server box and 8.8.4.4 in the Alternate DNS server box. These are the IP addresses of the Google DNS servers. Then, click on OK to save the changes and close the window.
Now, you have successfully changed your DNS settings to use the Google DNS. You can try downloading Genshin Impact again and see if the download error is fixed.
Method 3: Disable antivirus or firewall temporarily
If using the Google DNS does not work for you, you can try disabling your antivirus or firewall software temporarily. As mentioned earlier, some antivirus or firewall programs may block or restrict the access of Genshin Impact to the internet, causing the download error. By disabling them temporarily, you can allow Genshin Impact to download the game files without any interference. Here are the steps to do this:
Step 1: Find the antivirus or firewall icon on the system tray
To disable your antivirus or firewall software, you need to find their icon on the system tray, which is usually located on the bottom right corner of your screen. The icon may vary depending on what antivirus or firewall software you are using, but it usually looks like a shield or a lock.
Step 2: Right-click on it and select disable or turn off
After finding the icon of your antivirus or firewall software, right-click on it and select disable or turn off from the menu that appears. This will disable your antivirus or firewall software for a certain period of time or until you enable it again. You may also need to confirm your action by clicking on Yes or OK.
Step 3: Try downloading Genshin Impact again
Now that you have disabled your antivirus or firewall software, you can try downloading Genshin Impact again and see if the download error is fixed. If it is, you can enable your antivirus or firewall software again after downloading Genshin Impact.
Method 4: Reinstall Genshin Impact
If none of the above methods work for you, you can try reinstalling Genshin Impact on your system. This can help you fix any corrupted or missing game files that may cause the download error. However, this method will also delete all your game data and settings, so make sure you back them up before proceeding. Here are the steps to reinstall Genshin Impact:
Step 1: Uninstall Genshin Impact from the Control Panel
To uninstall Genshin Impact from your system, you need to go to the Control Panel and remove it from there. To do this, click on the Start button and type control panel in the search box. Then, click on Control Panel from the list of results. In the Control Panel window, click on Uninstall a program under Programs. This will open a new window that shows all the programs installed on your system. Then, look for Genshin Impact and click on it. Then, click on Uninstall from the menu above it. Step 2: Delete any remaining game files from the system
After uninstalling Genshin Impact from the Control Panel, you need to delete any remaining game files from your system. This can help you remove any corrupted or incomplete files that may interfere with the installation process. To do this, go to the folder where you installed Genshin Impact and delete it. You can also use a program like CCleaner or Disk Cleanup to remove any temporary or junk files related to Genshin Impact.
Step 3: Download and install Genshin Impact from the official website
The last step is to download and install Genshin Impact from the official website. To do this, go to and click on the Download Now button. Then, follow the instructions to download and install Genshin Impact on your system. Make sure you have a stable internet connection and enough space for the game files.
After installing Genshin Impact, you should be able to play it without any download error. However, you may need to restore your game data and settings from your backup if you have one.
Method 5: Check your internet connection and restart your router
The final method that you can try to fix the download error in Genshin Impact is to check your internet connection and restart your router. Sometimes, the download error may be caused by a simple network issue that can be resolved by refreshing your connection or restarting your router. Here are the steps to do this:
Step 1: Check your internet connection
To check your internet connection, you can use a tool like Speedtest or Fast to measure your download speed and latency. You can also try accessing other websites or online services to see if they work properly. If your internet connection is slow or unstable, you may encounter the download error in Genshin Impact.
Step 2: Restart your router
To restart your router, you need to unplug it from the power source and wait for about 10 seconds. Then, plug it back in and wait for it to reconnect to the internet. This can help you reset your network settings and clear any cache or errors that may affect your connection.
Step 3: Try downloading Genshin Impact again
After restarting your router, you can try downloading Genshin Impact again and see if the download error is fixed. If it is, you can enjoy playing Genshin Impact without any problems.
Conclusion
Genshin Impact is a popular role-playing action game that offers a beautiful and immersive gaming experience. However, some players may encounter a download error while trying to install or update Genshin Impact on their Windows system. This error can prevent them from playing the game and can be very frustrating.
In this article, we have explained what causes the download error in Genshin Impact and how to fix it using five effective methods. We have also answered some frequently asked questions about this issue. By following our guide, you should be able to resolve the download error and play Genshin Impact without any problems.
We hope you found this article helpful and informative. If you have any questions or feedback, please feel free to leave a comment below. Thank you for reading!
FAQs
Here are some of the most frequently asked questions about the download error in Genshin Impact:
Q: Can I play Genshin Impact offline?
A: No, you cannot play Genshin Impact offline. You need an internet connection to play the game, as it requires online authentication and data synchronization.
Q: Can I play Genshin Impact on other platforms?
A: Yes, you can play Genshin Impact on other platforms besides Windows. The game is also available for PlayStation 4, PlayStation 5, Android, iOS, and Nintendo Switch (coming soon).
Q: How can I update Genshin Impact?
A: You can update Genshin Impact by running the launcher and clicking on Update Game on the bottom left corner of the launcher window. The launcher will automatically download and install the latest version of the game for you. Q: How can I contact the customer service of Genshin Impact?
A: You can contact the customer service of Genshin Impact by visiting their official website and clicking on the Feedback button on the bottom right corner of the screen. You can also send an email to genshin_cs@mihoyo.com or call their hotline at +86-21-54830022.
Q: How can I get more characters or weapons in Genshin Impact?
A: You can get more characters or weapons in Genshin Impact by using a feature called Wishes. Wishes are a type of gacha system that allows you to spend in-game currency or real money to obtain random items, such as characters, weapons, or materials. You can access Wishes by clicking on the Wishes icon on the top right corner of the screen. 44f88ac181
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