3 Chapter 1 - Introduction Fire Detection Welcome to the latest issue of the Tyco Fire Protection Products Fire Detection Catalogue which details products available from our Letchworth U.K. distribution centre. This catalogue is intended to assist all sellers and system designers involved in fire detection from entry level conventional systems to extensive networked addressable systems and special hazard protection. In line with our ISO 9000 accreditation, only those products that meet the highest quality criteria have been included. Our goal is to despatch product on the same day as we receive your order. Our warranty and service returns policy is second to none. We recognise that your business is highly dependant on excellence in customer service and to help achieve this we offer extended warranty from many of our suppliers. Full credit is also available on a No Question - No Fuss basis for any new in-warranty product returned to the distribution centre. New Catalogue Layout With an emphasis on ease of use, the contents of this Issue has been arranged to meet the specific needs of individual users. Each section covers a different aspect of fire detection and contains all product associated with that subject. If a particular product is used for example with both conventional systems and addressable systems, it will appear in both sections. Each section can therefore be used independently and each section can also be downloaded separately from the Tyco Fire Protection Products website. The 12 sections covered are: 1. Introduction 2. Addressable Systems 3. Conventional Systems 4. Networks & Graphics 5. Detector Test Equipment 6. System Accessories 7. Aspirating Systems 8. Fire Phones and Disabled Refuge 9. Water Leak Detection 10. Special Hazards 11. Useful Information 12. Index Website The Tyco Fire Protection Products website is full of up-to-date information including a section dedicated to fire detection products where you will find lots of useful information including; Technical Information including; Approval Certificates AutoCAD Downloads Catalogues Datasheets Forums Marketing Bulletins Presentations User manuals Application & Design Manuals Installation Manuals Commissioning Manuals Service Manuals Sales Information Software Downloads Contact Us For further details on this catalogue, contact our customer telephone Help Line at Letchworth Customer Services on + 44 (0) TFS Technical Support Call Centre:- Direct: Fax: Hours: 9:00 to 19:00 CET, 8:00 to 18:00 GMT, 7:00 to 17:00 EET UK only: Toll Free: 0800 CALL TYCO or ( ) TSPEuropeSupport@tycoint.com Our web site can be found at: Fire Catalogue Chapter 1 Page 1
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